Privacy Notice

Archers Tours is committed to protecting your personal information and respects your privacy rights. This privacy notice outlines how we handle your personal data when you access and use our websites (archerstours.com and affiliated sites, collectively, “Website”) or our branded app (“App”). It informs you about your legal rights and privacy protections.

This privacy notice is structured to provide detailed information, allowing you to navigate through specific sections for clarity. For definitions of terms used, please refer to the Glossary.

You can contact our Data Protection Officer at:

www.archerstours.com

Automated Data Collection

When you access our website, your device automatically transmits data for technical reasons. In addition to any information you provide us, the following data is retained:

• We retain this information for the following purposes:
  • Load balancing to ensure optimal website performance across devices.
  • Protecting our systems against specific attacks and identifying trends to enhance IT security.
  • Maintaining effective operation of IT systems, including resolving technical issues that require preserving IP addresses.
  • Supporting criminal investigations, preventing harm, or legal actions in response to potential criminal offenses.

IP addresses are retained for up to 30 days.

Account Registration

For managing bookings, saving favorites, or reviewing past reservations, you may choose to create an Archers Tours customer account. Required information for registration includes:

• First name and surname
• Email address
• Password

Alternatively, you can sign in using Google, Apple, or Facebook accounts. When opting for these methods, we collect the following personal data:

• Name
• Email address
• Profile photo (Facebook only)
• Authentication token

Your agreement with us underpins the collection of this data (Art. 6 para. 1 lit. b GDPR).

Providing this information is necessary to fulfill our agreement with you. You have the option to decline entering into the agreement and thus withholding the data, as permitted by contract or law.

Reviews and Ratings

You have the option to review and rate tours and activities on our website. After completing a tour purchased through us, we may invite you to provide a rating. Participation is voluntary. Your submitted ratings are processed to fulfill the intended function and may be displayed on our website. You can request the removal of a rating by contacting our customer support.

This privacy notice aims to ensure transparency and trust in how Archers Tours handles your personal information.